avem aici o mostra de ceea ce inseamna si ce face dintr-un om normal, jobul numit technical support agent ) desi salariul pt acest job, in tarile civilizate, e ceva de genul asta: http://www.itjobswatch.co.uk/jobs/uk/technical support engineer.do
Be sure and cancel your credit cards before you die. A lady died this past January,
and Citibank billed her for February and March for their annual service charges on her credit
card, and added late fees and interest on the monthly charge. The balance had been $0.00, now
somewhere around $60.00. A family member placed a call to Citibank.
Here is the exchange: Family Member: “I am calling to tell you she died in January.”
Citibank: “The account was never closed and the late fees and charges still apply.” Family
Member: “Maybe, you should turn it over to collections.” Citibank: “Since it is two months past
due, it already has been.” Family Member: So, what will they do when they find out she is
dead?” Citibank: “Either report her account to frauds division or report her to the credit
bureau, maybe both!” Family Member: “Do you think God will be mad at her?” (I really liked this
part!!!!) Citibank: “Excuse me?” Family Member: “Did you just get what I was telling you - the
part about her being dead?” Citibank: “Sir, you’ll have to speak to my supervisor.” Duh!)
Supervisor gets on the phone: Family Member: “I’m calling to tell you, she died in January.”
Citibank: “The account was never closed and late fees and charges still apply.” (This must be a
phrase taught by the bank!) Family Member: “You mean you want to collect from her estate?”
Citibank: (Stammer) “Are you her lawyer?” Family Member: “No, I’m her great nephew.” (Lawyer
info given) Citibank: “Could you fax us a certificate of death?” Family Member: “Sure.” (Fax
number is given) After they get the fax: Citibank: “Our system just isn’t setup for death. I
don’t know what more I can do to help.” Family Member: “Well, if you figure it out, great! If
not, you could just keep billing her. I don’t think she will care.” Citibank: “Well, the late
fees and charges do still apply.” (What is wrong with these people?!?) Family Member: “Would
you like her new billing address?” Citibank: “That might help.” Family Member:
“OdessaMemorialCemetery, Highway 129, Plot Number 69.” Citibank: “Sir, that’s a cemetery!”
Family Member: “What do you do with dead people on your planet? (Priceless!!)
) desi salariul pt acest job, in tarile civilizate, e ceva de genul asta: 
Scena cu călugăriţele la pescuit o văd în fiecare vară aici la Voroneţ... Pescuiesc de mama focului pe râul Moldova.
